Hosted PBX and UCaaS Overview
Puretok Web Centrex solution is Hosted PBX and UCaaS . It is Created for white label resellers, it has been designed to optimize our custmoers' success by delivering a comprehensive set of business-class end user features in a platform that is easy to use and easy to manage.
Puretok Web Centrex platform allows you to seize the growing market for cloud communications services with confidence, knowing that the underlying platform is built with best-of-breed components and is backed by experienced industry veterans who know what it takes to deliver enterprise-class business solutions.
Robust Features. Puretok takes full advantage of the SIP network architecture to deliver a comprehensive set of Class 5 and IP-Centrex calling features in a format that is flexible, efficient and future friendly. Rest assured that your platform is future proof – as technology and markets continue to evolve, new features will be added as application servers that are managed by the platform’s robust SIP Session Control stack.
Scalability. As a fully managed service, Puretok lets you focus on your business without the pain that typically accompanies growth. Whether you have a handful of customers or thousands, Puretok will deliver the same rock solid performance, day in and day out.
Reliability. Our seasoned management team knows what its like to lose sleep because of network downtime, and we don’t like it any more than you do. As a result with have engineered reliability into every aspect of our network and offer 99.999 service level guarantees for all mission critical functions.
Redundancy. Puretok platform is a geographically redundant infrastructure-as-a-service offering that is delivered from InterNAP’s industry leading colocation facilities . When you combine InterNAP’s route optimizing P-NAP technology with our seamless failover using active-active application servers, our network architecture guarantees the highest uptime levels possible.
Pricing. Our per seat pricing allows you to pay-as-you-grow with no capital expenses and linear, predictable operating expenses.
Telco. Puretok is a neutral platform vendor. As such, you have the flexibility to use your own PSTN termination providers with our BYOT options. However, you will always have access to competitively priced prepaid DIDs and PSTN termination service, using our top tier carrier network. Our Telco portal is a fully automated tool that allows you to order and manage your DIDs and prepaid account.
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Hosted PBX and UCaaS Uptime
The Puretok platform uses always-available n-Share clusters co-located in geographically diverse data centers.
Most high-availability or n+1 redundancy schemes rely on a primary and fail-over node. In contrast, the n-Share system is Always Available. That means that we provide identical service across multiple locations in real-time. With seamless and transparent fail-over between nodes, service disruptions are avoided because customer connections are automatically transferred to any nodes available.
So, a voicemail can be left on one feature server, and retrieved on the other server immediately, even if the first server is no longer available. It also means that feature options (such as call-forwarding or other * codes) take effect across all servers immediately.
As network traffic grows,
puretok adds capacity by deploying additional n-Share nodes. Newly added nodes are added to the n-Share mesh and automatically become available to share call processing tasks across all nodes dynamically and with zero downtime. This means that we can expand to accommodate Reseller growth with zero impact on the availability of services to end users.
Where other high-availability schemes require the use of active and standby servers (with the standby servers left idle in readiness for a problem) n-Share creates efficiencies by dynamically distributing load across all available servers. This means that load can be dynamically shared across all connected nodes based on geographic distance from the user. Especially in cases where media-anchoring is required, this optimizes quality of service by ensuring voice and video payload will take the shortest path between the sender and receiver.
Mobile workers are now using SIP mobility clients (such as the PBX Fone mobile client) running over 3G and 4G wireless networks, where network conditions are often unpredictable. As a result, the ability to maximize quality of service in a scalable and reliable way is becoming more important than ever. On that front, Puretok has you covered.
Hosted PBX and UCaaS Provisioning
The Puretok Device Provisioning Server simplifies the management of SIP end-user devices by significantly accelerating device registration and deployment. With built-in support for all major device vendors, it delivers unparalleled ease of management to Resellers and zero-touch device configuration and customization for end users.
The Puretok Device Provisioning Server enables you to:
-Support all major device vendors, including Polycom, Yealink, Grandstream and Cisco to name a few
-Provision programmable keys and soft buttons for Call Parking, Multicast Paging, SLA, Call Pickup, Speed Dial, BLF/Presence, Call Recording and more
-Apply configurations to an entire office or a single device.
-Trigger configuration updates and reloads remotely (including phone firmware updates)
-Provision any number of devices remotely, without having to manually configure SIP handsets
-Upload device information in batches from a csv file, or programmatically through our flexible API
-Control configuration profiles efficiently, with no duplication of existing provisioning data
-Enable geographic load distribution by provisioning devices based on their geo location
-Reduce costs by eliminating engineer involvement with enterprise installations of individual telephones (either onsite, or over the phone)
-Delegate the day-to-day administration of most phone features and settings to SMB employees (administrators or end-users) through our intuitive PBX Management portals.
Hosted PBX and UCaaS Billing & CRM
For billing and back-office functions, Puretok offers Rev.io (formerly H2O), a carrier-grade solution tailored to the needs of Communications Service Providers. Rev.io is a next-generation platform used by leaders in the Wireline, Wireless, and VoIP markets. It can rate, tax, bill, collect and manage the services you provide to your customers.
When used by white-label resellers, the Rev.io platform excels in the following areas:
-Customer Service (CRM)
-Billing and Invoicing
When combined with the other components of the Puretok white label ecosystem, Rev.io becomes part of a truly integrated and highly-automated service delivery platform that can streamline all aspects of your UCaaS business.
Puretok chose Rev.io based in no small part on the capabilities of the Overgroup team. Overgroup is a software-as-a-service company that develops innovative billing, CRM and management solutions. Since its founding in 2002, Overgroup has grown to be the go-to solution for companies across the US. Overgroup benefits from being privately funded, profitable, and having a dedicated founding team that continues to lead the company today. The company takes a long-term view on the ever-changing markets and takes an active role in its evolution and development. All the while keeping focus on its clients and helping them to achieve success in every way we can.
The flexible, scalable and secure Rev.io billing and back-office system can be used to bill for all SkySwitch services and any other product or service that you sell. The combination will give you a distinct competitive advantage with subscription management, discounts, flexible rating and more